Last updated: November 10, 2026

Pincus Matz Attorneys (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you use pincus.co.za or contact us, why we collect it, who we share it with, how long we keep it and what your rights are.

We process personal information in line with South Africa's Protection of Personal Information Act, 2013 (POPIA).

Who we are

Pincus Matz Attorneys is responsible for the personal information collected through this website.

• Address: 1st Floor, Travers House, Boundary Terraces, 1 Mariendahl Lane, Newlands, Cape Town, South Africa
• Email: info@pincus.co.za

Our Information Officer is Yasmin Jadwat. Contact them at info@pincus.co.za with any question about this policy or to use any of your rights below.

Information we collect

Information you give us

• When you contact us: your name, contact details and anything you include in your message.

Information collected automatically

When you visit the site, our hosting and security services record technical information such as your IP address, browser type and the pages you request. We use this to keep the site running and secure.

With your permission, cookies and similar technologies also collect information about how you use the site. You choose which ones we can use, and you can change your mind at any time. Our Cookie policy has the details.

How we use your information

• To understand how the site is used so we can improve it, if you allow analytics cookies.
• To measure and improve our advertising, if you allow marketing cookies.
• To keep the site and our systems secure, and to prevent spam and fraud.
• To meet our legal obligations.

We only process personal information when the law allows it: with your consent; to take steps you've asked for before entering into a contract with us, or to carry out that contract; to comply with the law; or where it's in our or your legitimate interests, such as keeping the site secure, and those interests aren't outweighed by your rights. Where we rely on your consent, you can withdraw it at any time. This doesn't affect what we did before you withdrew it.

Do you have to give us your information?

No, giving us personal information is voluntary. But if you don't, we may not be able to reply to you or provide what you've asked for.

Marketing

We don't use your personal information to send you marketing unless you've asked us to.

Who we share it with

We don't sell your personal information. We share it only with service providers who help us run this website and our business, and only as much as they need. They may use it only on our instructions and must keep it secure and confidential.

They include:

• Microsoft: our email
• Google (Google Maps, Google Analytics): embedded maps and website analytics (privacy policy)

We may also share information when the law requires it, for example with the South African Revenue Service or law enforcement, or when it's needed to protect our rights or someone's safety. If our business is sold or restructured, your information may pass to the new owner, who must protect it as this policy describes.

Information sent outside South Africa

Some of our service providers store or process information outside South Africa, for example in the European Union and the United States. When that happens, we make sure your information has protection similar to what POPIA gives it: through the laws of that country, binding agreements with the provider, or your consent.

How long we keep it

We keep personal information only for as long as we need it for the reasons above, or as long as the law requires.

• Cookies: for the periods listed in our Cookie policy.

When we no longer need it, we delete it or make sure it can no longer identify you.

How we protect it

We take reasonable technical and organisational steps to protect your information against loss, misuse and unauthorised access. These include encrypted connections (HTTPS), access controls, keeping our software up to date, and requiring our service providers to do the same. If we believe your information has been accessed without authorisation, we'll tell you and the Information Regulator as the law requires.

Your rights

You have the right to:

• Ask whether we hold personal information about you, and ask for a copy of it.
• Ask us to correct or update information that's wrong, incomplete or out of date.
• Ask us to delete your information, where we're not required to keep it.
• Object to us using your information, including for direct marketing.
• Withdraw your consent at any time, where we rely on it.
• Complain to the Information Regulator (see below).

To make a request, email info@pincus.co.za. We may need to confirm your identity first. We'll respond as soon as we reasonably can.

Complaints

If you're unhappy with how we've handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Regulator (South Africa):

• Website: inforegulator.org.za (complaints are lodged through its eService Portal)
• Email: enquiries@inforegulator.org.za
• Address: Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191

Children

This website isn't aimed at children under 18, and we don't knowingly collect their personal information without a parent's or guardian's consent. If you think a child has given us their information, contact us and we'll delete it.

Automated decisions

We don't make decisions about you that have legal or similarly significant effects based only on automated processing.

Other websites

This site may link to other websites. We're not responsible for how they handle personal information, so please read their privacy policies.

Changes to this policy

We may update this policy from time to time, for example when we start using a new service. The latest version is always on this page.